Your privacy is important to us. It is Udichi’s policy to respect your privacy regarding any information we may collect from you across our website, and other sites and URLs we own and operate under the brand Udichi, Udichi Designs LLP, and its subsidiaries and related companies. This privacy policy explains how we process the personal data obtained from our users. By using our website, and reading this policy:

• you declare your consent for us processing your personal data for contacting purposes
• you declare your consent for us processing your personal data for internal administrative reasons
• you are deemed notified of such processing

If you do not agree with the processing of your personal data, please do not provide us with your personal data via the Udichi website.

We may update our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If you accept these terms on behalf of a third party (such as an agency client), you confirm that the third party you represent has read and understood the Terms of Service and Privacy Policy and that you’re authorized to accept them on their behalf.

We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it. Examples of personal data that we may collect from you are the following:

• Name
• Email
• Phone/mobile number
• City
• Record of communication
• IP address

We also log “non-identifying information”. When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not personally identify you on its own. It may include your computer’s Internet Protocol (IP) address, your browser type and version, visited pages, the time and date of your visit, the time spent on each page, search terms, cookies, and other details. This data is kept for statistical purposes.

We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

We may use your personal details to contact you with updates about our website and services, along with promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the “unsubscribe” instructions provided alongside any promotional correspondence from us and at your settings page.

We use third-party services for:

• Analytics tracking
• Forms processing
• Content marketing
• Email marketing

These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.

We may, from time to time, allow limited access to our data by external consultants and agencies for the purpose of analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. We only work with external agencies whose privacy policies align with ours.

We only retain personal information for as long as necessary to provide a service, or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.

If you request your personal information be deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.

This privacy policy only covers Udichi's own collecting and handling of data. We only work with partners, affiliates and third-party providers whose privacy policies align with ours, however we cannot accept responsibility or liability for their respective privacy practices.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.